How to Enroll in Duo
The following are instructions on how to Install, Enroll, and Set up Duo Mobile two-factor authentication. Please follow them in the order below if you are having trouble, but if you need a specific fix, please refer to the headings for Installing Duo on a phone, Enrolling the phone in Duo on the computer, and then Activating Duo via the mobile phone and laptop.
Install Duo on mobile phone
1. On your phone, open the App Store (or Google Play store if Android)
2. On the top of the screen in the search bar, type Duo mobile.
3. You should see this Duo Mobile application, select the GET or Install button
4. You may be prompted to provide your iTunes password to approve the download if on an iPhone. Enter it and continue. Note: This step may not show up to everyone.
5. The install of the Duo application is complete. Do not open the app yet, you will now start working on you computer.
Enroll mobile phone in Duo on computer
1. When you receive an email for Duo Security, open the email and click the top enrollment link.
2. A browser will open up, select the Start Setup button.
3. You will be prompted to select what type of device. Select Mobile Phone and select the Continue button.
4. Enter your 10-digit mobile number, then check the box once you validated your number. Select the Continue button. Note: You should not need to add the parenthesis and dashes, simply the numbers will work.
5. Select the type of phone you are enrolling and then select the Continue button. If you have a corporate phone, it will be an iPhone.
6. If you already have the Duo app installed from the previous above instructions, select the I have Duo Mobile Installed button. If you do not have it downloaded, please go to the top of this article and follow the steps to download the app.
7. You will receive a QR code page, leave this open to scan later.
Activate Duo on mobile phone
1. On your mobile phone, open the Duo Mobile app.
2. On the Welcome to Duo Security page, select the Continue button.
3. On the Add your account page, select the Use a QR code button on the bottom the page.
4. Your camera is now needed, and if you are prompted to allow Duo to access your camera, select Allow. Your camera will now be in use.
5. Using your phone camera. scan the QR code from the web page on your computer from earlier.
6. On the Name your account page, select the Next button at the bottom of the page.
7. Leave the account name as Tweet Garot and select Save.
8. On the Account linked! page, you can select the Skip button on the bottom of the page.
9. On the Improving your experience page, select the Turn off button at the bottom of the page.
10. On the Almost there page, select the OK button
11. A notifications popup will ask if you would like Duo mobile to send you notifications. Select the Allow button so you will be able to receive the push notifications to authenticate your log in attempt.
12. You can now close the Duo mobile app on your phone.
13. Back on your computer, your web page will have a green check box, select the Continue button.
14. On the web page, validate your phone number and device type. On the When I log in dropdown, select Automatically send this device a Duo Push. Then select the Finish Enrollment button.
15. You will see an Enrollment Successful! page, you can now close your browser window.
16. You are now enrolled in Duo multifactor authentication.